Terms of Service & Community Sanctuary Code

PositiveSinglesHub is exclusively designed for consenting adults aged eighteen (18) years or older (or the legal age of majority in your jurisdiction). By registering an account, browsing profiles, or participating in Member Circles, you represent and warrant that you are at least 18 years old.

PositiveSinglesHub operates as an empathetic sanctuary for individuals living with herpes (HSV-1, HSV-2), HIV, HPV, and other sexually transmitted infections (STIs), as well as loving, supportive partners. We hold an uncompromising commitment to dignity, emotional safety, and freedom from medical stigma.

Every member commits to interacting with kindness, honesty, and emotional maturity. Shaming, mocking, or marginalizing any diagnosis or health status is grounds for immediate, permanent expulsion.

You retain 100% intellectual property ownership of all photographs, journal entries, and personal descriptions you upload. PositiveSinglesHub claims no ownership rights over your personal media.

Private Photo Key Vault: When you place photos into your Private Vault, they are encrypted and masked. Only members to whom you explicitly grant a cryptographic "Photo Key" can view them. You retain the absolute right to revoke any member's key at any instant, immediately re-locking your photos on their device.

To safeguard your total financial privacy, credit card and bank statements will NEVER display the words "PositiveSingles", "Herpes", "HIV", "STI", or "Dating".

All transactions are billed discreetly under neutral commercial descriptors such as PS*NETWORK or generic software utility identifiers. You may cancel recurring memberships at any time through your account settings with a single click.

PositiveSinglesHub is a social discovery, dating, and peer community platform. We are not a healthcare provider, clinic, or diagnostic laboratory.

Articles, member stories, and AEO FAQ entries are for informational, empathetic, and social connection purposes only. They do not constitute clinical medical advice, prognosis, or treatment recommendations. Always consult a licensed medical professional for personal diagnosis, antiviral therapy, or sexual health management.

Profile verification badges confirm profile photo authenticity and identity only; verification does not confirm or guarantee clinical laboratory test results.

Members agree to uphold the following non-negotiable community standards:

• No Commercial Solicitation: Prostitution, escort services, financial solicitation, or product promotions are strictly prohibited.
• No Harassment or Stalking: Continued messaging following a clear refusal or block is prohibited.
• No Non-Consensual Explicit Content: Sending unsolicited explicit photographs in introductory messages is forbidden.
• Truthful Representation: Impersonation of another human being or use of stolen photographs will result in permanent termination.

You retain total control over your digital footprint. Under our Right to Erasure (GDPR Art. 17 & CCPA), you may delete your profile at any time.

Clicking "Delete Account" initiates an irreversible cryptographic shredding process: your photos, messages, private keys, location tags, and diagnosis records are completely expunged from our production databases within 24 hours.

PositiveSinglesHub operates internationally across 65 sovereign nations. Where national privacy statutes (e.g., European Union GDPR, UK Data Protection Act, Swiss FADP, California CCPA/CPRA) provide heightened consumer and medical data protections, those protections take precedence.

For legal inquiries, copyright notices (DMCA), or reporting confidentiality concerns, members may submit a verified inquiry directly through their registered member account settings or via our 24/7 in-app Concierge Support desk.